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Enhance the client experience |
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Written by Hubbard One
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Addleshaw Goddard has become one of the first firms in the UK to purchase the Elite Business Development Suite (EBD) from Hubbard One. |
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Enterprise relationship management |
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Written by Tikit
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It is not who you know – it is whether you know who knows who. |
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Pitch books and tenders |
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Written by Microsystems
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Respond quickly and persuasively to an-ever-increasing number of RFPs with D3 (dynamic document drafting) from Microsystems. |
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Bringing templates into a new world |
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Written by Tikit
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A new template management system that is set to revolutionise the creation and management of Word templates in law firms. |
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Global data, global litigation |
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Written by Alexander Carte, LDM
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Limited time to process and review, foreign languages too… no problem. Alexander Carte explains LDM’s technology solution to a leading global law firm. |
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Skills assessment: Avoiding a bad hire – the case for pre-hire skills assessment |
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Written by Microsystems
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While most law firms fully recognise the need for implementing a more rigorous, measurable Microsoft Word skills assessment programme for its existing and prospective employees, few find the time and focus to actually implement one. |
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Taking the tech out of CRM - The 3Cs approach to implementation |
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Written by by Simon Elven, Christopher Young and Michael Warren
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‘It is a truth universally acknowledged, that a legal IT manager in possession of a CRM implementation, must be in search of trouble,’ says Jane Austen (or something similar at least). CRM systems, for so long a mainstay of the legal IT market, have developed something of a troublesome reputation. They are perceived as being expensive and their implementation can be prone to embarrassing failures, with much-vaunted software packages gently mouldering on the network, ignored by users and falling quickly into disuse. |
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Slay the e-mail monster |
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Written by Dave Packer, Interwoven
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A new breed of file management software can greatly reduce firms’ costs and lead to more efficient working practices for fee-earners. |
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Information – Tikit - A firm Handshake |
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Written by Liam Flanagan, Tikit
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How Wragge & Co LLP overcame the difficulties of bringing its diverse sources of information together using Handshake Software, and what the firm plans for the future. |
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Taxonomy – Open Text Corporation - How to nail files |
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Written by Pat Archibald
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With the explosion in electronic information that law firms need to manage, store and retrieve, records managers are looking for ever more integrated and organised systems. |
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Word – Tikit - What is a template and why should I care? |
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Written by Liam Flanagan, Tikit
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Templates in Microsoft Word are one of the most important productivity tools that exist in a law firm. This may seem like a contentious statement but, when you think about the centrality of Word in almost every stage of the legal process, then having the appropriate tools underlying every document that you produce is clearly vitally important to effective working. |
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Word 2007 – Tikit - Making your documents a better place |
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Written by Liam Flanagan, Tikit
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A new version of Microsoft’s word processor is just around the corner – and it will be worth the upgrade. |
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Records management – Hummingbird - A consolidated system |
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Written by Karen Hayns
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Lawrence Graham’s groundbreaking use of LegalKEY Attorney Desktop |
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Content archiving – Practising what you preach |
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Written by Brian Bennett, Zantaz
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Law firms must get their own houses in order before advising clients regarding compliance, archiving and electronic disclosure. |
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Productivity tools - Making the best use of Word |
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Written by Clare Waller, Tikit
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The forgotten productivity tool Sometimes it seems that there’s a big new development in IT each and every week and we’re always being told that without it we are missing out. In many cases this is true, but at the same time there are some standard pieces of kit that we have already made a major investment in that we don’t use to their full potential. Take Microsoft Word. It is so omnipresent as to be near invisible. We’re so used to using it that we no longer question whether we’re using it in the best way. |
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Compliance – Avoid unnecessary risk |
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Written by Ann Ostrander, Kirkland & Ellis LLP
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A good compliance policy support strategy is vital to your firm’s success. Proactive compliance. Risk management. Loss prevention. Regardless of what you call it, all firms have the need to ensure that client information is handled properly at all stages, to mitigate litigation and penalty risks, and to protect client and firm reputation. |
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Compliance - A mixed bag |
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Written by Hummingbird
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A recent study finds that new business intake processes and technology regarding compliance vary greatly within UK law firms. |
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Business Intelligence - A new way of working |
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Written by Mike Bailey, Tikit
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A new way of working Answering some common questions about business intelligence systems. One of the latest technologies to arrive in the UK legal market is business intelligence (BI), with solutions being offered by numerous suppliers of finance and enterprise-reporting systems. However, despite the plethora of available systems, there is still confusion in the market about the proper use of BI and its capabilities. |
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