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From the Editor: New beginnings |
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Written by Joanna Goodman
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Spring is in the air and issue 9 focuses on new beginnings. Firms are branching out, developing new products and services and opening new offices – in different countries and even in Second Life, where no doubt the weather is always good! These ambitious projects rely on effective technology implementation, which in turn requires IT really understanding the firm’s key priorities and relationships. |
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International reach |
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Written by Marcel Henri, Salans
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Salans’ head of IT updates LTJ on an e-collaboration project that supports the firm’s rapid international expansion and underpins its winning IT strategy. |
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TIP from the top |
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Written by Joanna Goodman
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Ken Heaps explains how cuttingedge technology, highly integrated communications and an outreach team of technologists, support Latham & Watkins’ successful international expansion. |
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Making the grade |
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Written by Janet Day, Berwin Leighton Paisner
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Berwin Leighton Paisner’s IT director outlines the key considerations underpinning a service-oriented approach to client relationship management. |
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Expensive Rolodex or critical business tool? |
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Written by Abby Ewen, Simmons and Simmons
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Simmons and Simmons' IT director examines some of the ways that CRM can be used to add real value to the art of client development. |
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Working together |
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Written by Jan Durant and Mark Grant, Lewis Silkin
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Lewis Silkin’s CRM system is underpinned by close collaboration between the firm’s marketing and IT departments. The firm’s IT director and director of business development describe how it works. |
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A brand new world |
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Written by Joanna Goodman
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An update on the latest projects that enhance Field Fisher Waterhouse’s reputation as an innovator and early adopter of the latest technology. |
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Back to the future |
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Written by Neil Boddy, Minster Law
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The CIO at personal injury specialist Minster Law explains how service-oriented architecture and Enterprise 2.0 is transforming the firm. |
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