Legal Technology Journal

ATANTA – January 27, 2008 - Document Technologies, Inc. (DTI), the nation’s largest independent provider of legal support services and document outsourcing, announced today the expansion of its client support services for litigation data hosting and review. DTI’s enhanced support for clients using its best-of-breed technology solutions for large, complex cases now includes 24 hours a day technical support, seven days a week, every day of the year.

DTI offers the premier applications available today for all areas of litigation support including e-discovery processing, data hosting, and search and review. Through partnerships with iCONECT, Attenex, Catalyst, Equivio, Clearwell, and others, DTI’s clients are able to leverage the right tool for the job, every time. The company’s expanded client support includes expertise with each of these programs to ensure DTI clients will receive quality first-level support, regardless of which application is being used.
 
“Along with industry-leading technology, exceptional customer support has long been at the core of DTI’s service offering. We recognize that even the best tools don’t always work the way users anticipate, which is why continually improving our support of those will always be among DTI’s priorities,” said John Davenport, Jr., chief executive officer of Document Technologies, Inc.
 
Effective immediately, DTI clients needing technical support can call 1-866-580-8187 to speak with a live support technician.