Legal Technology Journal

Azzurri delivers end to end ICT infrastructure solution for international headquarters in London

Aldridge, UK, February 19th 2009 - International law firm Eversheds, has completed the implementation of a highly resilient LAN and IP telephony solution at its new international headquarters. Designed and deployed by Azzurri Communications, the solution will enable Eversheds to leverage complimentary applications such as Unified Communications and Presence, in order to enhance service levels and realise optimum efficiency and profitability.

Richard Stokes, Project Manager, Eversheds, comments, "The move to a new international headquarters provided the perfect opportunity for us to implement a state of the art and future-proof IT infrastructure. We also wanted to incorporate the best technologies for greater efficiency and mobility across our workforce, ultimately, enabling us to be more commercially efficient."

Eversheds now has the infrastructure in place to implement exciting applications that will directly impact the productivity of the business. Stokes explains;

"We are now in the position to introduce new applications providing true mobility. In the legal profession billing time is essential, and enabling our workforce to have constant access to client information regardless of location will not only increase client satisfaction levels, but maximise the profitability of our billable time."

Moving forward, employees will be able to customise the retrieval and routing of calls - both fixed-line and mobile - and data messages through mobile devices or desktop phone. With this intelligent call routing, Eversheds can ensure clients get the required responsiveness they demand and utilise its technology investments to ensure it remains ahead of its competitors.

Jason Standerwick, Sales and Marketing Director, Azzurri Communications, concludes; "With Unified Communications becoming a more integral part of the professional services market, and a service differentiator, ensuring that the correct infrastructure is in place to support these exciting applications is vital to its success. Eversheds is the perfect example of how organisations can leverage these applications to enhance the flexibility of communications to better meet client demand, improving customer retention rates and maximising business revenue."